Shipping policy
Shipping policy
1. Order Processing
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Orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a tracking link once your order is shipped.
2. Delivery Timeline
Estimated delivery timelines:
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Metro cities: 3–5 business days
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Non-metro locations: 4–7 business days
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Remote areas: 5–10 business days
Delivery timelines are estimates and may vary due to logistics delays.
3. Shipping Charges
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Free shipping on all the orders
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However for the cash on delivery orders, there would be cash on delivery fee applicable that will be notified to you at the time of checkout. Please note that cash on delivery fee is technically different from shipping charges and there is no shipping charges at ZULP LABS LLP.
4. Order Tracking
Once your order is dispatched, you will receive an email/SMS with tracking details.
If you face tracking issues, contact us at hello@wearzulp.com.
5. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
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Weather conditions
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Courier disruptions
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Public holidays
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Incorrect shipping address
ZULP LABS LLP shall not be liable for delays beyond our control.
6. Incorrect Address
Please ensure your shipping details are accurate.
We are not responsible for delivery failures due to incorrect address provided by the customer.
7. International Shipping
Currently, we ship within India only.
For international shipping inquiries, please contact hello@wearzulp.com.
